TERMS & CONDITIONS
Property People Partners is a trading name of Our Village Homes Ltd, a company registered in England and Wales under company number 16878019.
Registered office:
Larkhill Grove, Hightown, Liverpool, England, L38 9ET
These Terms & Conditions set out the basis on which Property People Partners provides recruitment, executive search and property consultancy services.
By engaging Property People Partners, you agree to these Terms & Conditions.
1. OUR SERVICES
Property People Partners provides recruitment, executive search and property consultancy services primarily to businesses operating within the property sector, including:
Our services may include:
The precise services provided will depend on the requirements of each client and may be agreed separately.
2. OUR APPROACH TO RECRUITMENT
Property People Partners operates a targeted and selective recruitment approach.
We do not routinely provide large numbers of CVs for clients to review.
We take time to understand the client's business, the role, the requirements and the type of person who is likely to be a good fit.
We then proactively identify and approach individuals who we believe may be suitable.
Candidates may be actively seeking a new opportunity or may be approached on a confidential basis despite not actively looking for a new role.
The introduction of a candidate does not guarantee that the candidate will be suitable for the role or that an appointment will be made.
3. CLIENT INSTRUCTIONS
Before commencing a recruitment assignment, we will seek to understand the client's requirements, including where appropriate:
Clients are responsible for providing accurate and complete information about the role and their organisation.
4. CANDIDATE INTRODUCTIONS
A candidate will be considered introduced to a client where Property People Partners provides information identifying the candidate to the client in connection with a potential role.
This may include a CV, professional profile, contact details or other information sufficient to identify the candidate.
If a client is already aware of or in contact with a candidate introduced by Property People Partners, the client should notify us promptly.
5. INTRODUCTION FEES
Where a candidate introduced by Property People Partners is subsequently employed or engaged by the client, an introduction or recruitment fee may become payable.
The applicable fee, payment terms and any replacement or guarantee arrangements will be agreed with the client before or at the commencement of the relevant assignment.
Unless otherwise agreed in writing, fees are calculated by reference to the candidate's remuneration package.
VAT will be charged where applicable.
6. PAYMENT
Invoices are payable within the period stated on the relevant invoice or agreed with the client.
If payment is not made by the due date, Property People Partners reserves the right to suspend further recruitment or consultancy services until the account is brought up to date.
We also reserve the right to charge interest on overdue amounts where permitted by law.
7. CANDIDATE INFORMATION
Information provided about candidates is supplied for the purpose of considering their suitability for a particular opportunity.
Clients must keep candidate information confidential and must not disclose, reproduce or use that information for any purpose other than assessing the candidate for the relevant opportunity without our prior agreement.
Clients must comply with applicable data protection legislation when handling candidate information.
Our Privacy Notice explains how Property People Partners processes personal information.
8. CLIENT RESPONSIBILITIES
The client is responsible for:
Property People Partners may assist with elements of the recruitment process where specifically agreed, but the final decision to appoint remains with the client.
9. CANDIDATE RESPONSIBILITIES
Candidates are responsible for ensuring that information they provide to Property People Partners is accurate and complete.
Candidates must notify us if any material information changes during a recruitment process.
Property People Partners is not responsible for inaccuracies or omissions in information supplied by candidates.
10. RECRUITMENT PROCESS
Property People Partners will use reasonable care and skill in providing recruitment services.
However, we cannot guarantee:
Recruitment timelines may vary depending on the role, market conditions and availability of suitable candidates.
11. REPLACEMENT / GUARANTEE PERIOD
Where a replacement or guarantee period applies, the terms will be agreed with the client in writing before the relevant recruitment assignment commences.
Any replacement arrangement will be subject to the conditions agreed at that time.
Unless specifically agreed in writing, no replacement or refund obligation will apply.
12. CONSULTANCY SERVICES
Where Property People Partners provides consultancy services, the scope of work, fees and timescales will be agreed with the client.
Consultancy advice is provided based on the information available to us at the time.
The client remains responsible for decisions made as a result of any advice or recommendations provided.
13. CONFIDENTIALITY
Both Property People Partners and the client agree to keep confidential any commercially sensitive or confidential information received during the course of the relationship.
This obligation does not apply to information that:
14. DATA PROTECTION
Property People Partners will process personal information in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.
Further information is contained within our Privacy Notice.
Clients are responsible for ensuring that their own processing of candidate and employee information complies with applicable data protection legislation.
15. LIMITATION OF LIABILITY
Property People Partners will provide its services with reasonable care and skill.
To the extent permitted by law, Property People Partners will not be liable for indirect or consequential losses arising from the recruitment or consultancy services provided.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
16. TERMINATION
Either party may terminate an ongoing recruitment or consultancy assignment by providing reasonable written notice, subject to any specific terms agreed for that assignment.
Termination will not affect any rights or fees that have already arisen before termination.
Where a candidate has been introduced before termination and is subsequently engaged by the client within an applicable introduction period, any agreed recruitment fee may remain payable.
17. CHANGES TO THESE TERMS
Property People Partners may update these Terms & Conditions from time to time.
The version applicable to a particular assignment will be the version agreed or in force when the assignment commenced, unless otherwise agreed in writing.
18. GOVERNING LAW
These Terms & Conditions are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction in relation to any dispute arising from these Terms & Conditions, subject to any mandatory legal rights that apply.
19. COMPANY DETAILS
Property People Partners
A trading name of Our Village Homes Ltd
Registered in England and Wales
Company number: 16878019
Registered office:
Larkhill Grove
Hightown
Liverpool
England
L38 9ET
Last updated: August 2026
Property People Partners is a specialist recruitment and consultancy brand operated by Our Village Homes Ltd.
Our Village Homes Ltd is a company registered in England and Wales.
Company number: 16878019
Registered office: Larkhill Grove, Hightown, Liverpool, L38 9ET
© 2026 Our Village Homes Ltd. All rights reserved.